Returns and exchanges are not available with the purchase of sale or discounted merchandise. Ancesserie is only able to accept returns or exchanges on merchandise purchased at www.ancesserie.com.
Merchandise for return or exchange must be returned, unused and in its original condition within 14 days of the invoice date. You will be refunded the cost of your item via Company Check issued to buyer and mailed to the original shipping address. You must include your original invoice with your returned merchandise. Please use a shipping service that provides tracking information. Ancesserie will not be responsible for packages lost in transit and only assumes responsibility once packages have been received at our warehouse.
Please ship returns and exchanges to:
117 Courthouse Square
Edgefield, SC 29824
If you wish to have the item exchanged, and the error is not ours, additional shipping charges will apply.